Customer Service Representative (Norwegian)
On-siteLarnaca, Larnaka, Cyprus or Limassol, Limassol, Cyprus
Larnaca, Larnaka, Cyprus or Limassol, Limassol, CyprusOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Provide high-quality customer support to users via phone, email, and live chat, assisting with account-related, technical, and platform inquiries. Troubleshoot technical issues, handle password resets and payments, and document all interactions while escalating complex cases. Maintain a professional, customer-focused approach to meet defined quality, productivity, and attendance targets. This role requires a native or fluent Norwegian speaker with fluent English to work on-site in Larnaca, Cyprus, within a global gaming customer support environment.
Required Qualifications
- Native or fluent Norwegian speaker (minimum C1)
- Fluent English
- Completed secondary education
- Good computer and technology skills
- Strong communication and customer interaction skills
- Good problem-solving abilities
- Ability to multitask and work effectively under pressure
- Friendly, reliable and customer-oriented approach
- Clean criminal record
- Willingness to relocate to and work on-site in Larnaca, Cyprus
Desired Qualifications
- Previous customer service experience is an advantage
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.