Customer Service Representative
$43,181–$43,181 year
On-siteSeattle, Washington, United States
EXPIREDSeattle, Washington, United StatesOn-siteFull Time$43,181–$43,181 yearEmployee Benefits AdministrationMedium
Full TimeMediumEmployee Benefits Administration
Job Summary
Answer customer questions about retirement plan benefits, schedule participants for secure electronic document signing via Zoom, verify and update customer information, and mail required forms. Thoroughly document all calls in the computer system while maintaining accurate records. This on-site role in the Eastlake, WA office requires strong analytical skills, bilingual fluency in Spanish, and proficiency with Excel and Word. Union scale wages start at $20.76/hr, with benefits including medical, dental, vision, and a defined benefit pension.
Required Qualifications
- Organized
- Able to juggle and prioritize workloads
- Strong analytical skills
- Strong verbally and in writing including interpersonal skills
- Attentive to detail
- Excellent problem-solving skills
- Proficient with technology
- Intermediate level with Excel
- Intermediate level with Word
Desired Qualifications
- Fluent in Spanish (highly preferred)
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