Customer Service Representative Nights and Weekend

Greet potential members, answer phone calls, and handle front desk tasks including member check-ins, sign-ups, cancellations, and amenity usage. Facilitate member services issues by forwarding them to management as needed while maintaining club cleanliness. Provide a superior customer experience to members, prospective members, and guests through active listening, problem-solving, and diplomacy. Requires standing and walking 75% of the shift with the ability to lift 50 lbs. less than 30% of the time. Offers free membership for self and one family member or friend alongside comprehensive health and life insurance benefits.