Customer Service Representative

Manage customer purchase orders from entry through shipment by providing accurate, timely information and investigating underlying needs beyond initial expressions. Communicate consistently with internal and external stakeholders to resolve issues while expanding knowledge of Fort Dearborn Company's products and solutions. Collaborate across diverse departments and manufacturing areas to achieve plant goals, adapting approaches to opposing perspectives. Meet key performance indicators for order accuracy, volume, and timeliness. This role supports the global label solutions team, requiring a four-year degree or equivalent experience and proficiency in business operating systems.