Customer Service Representative

Receive incoming calls in a professional and courteous manner, then prioritize and coordinate the scheduling of services to meet customer requirements. Coordinate delays in schedules with customers and service technicians while using customer development techniques to solicit work through phone, email, mail, and personal contacts. Perform other duties as needed, including cross-training in related positions. This role exemplifies our service philosophy by showing respect and courtesy to all customers and employees, requiring self-motivation and the ability to effectively manage a variety of situations on a day-to-day basis.