Customer Service Representative

Customer Service Representative needed at Dal-Tile (Mohawk Industries) to provide support including servicing walk-in customers, answering inquiries, providing samples, and processing sales transactions. The role involves customer account management (order entry, order inquiry, product information, order status, pricing, stock check, transportation management), processing faxes, and preparing reports while interfacing with internal teams to resolve order issues from entry to delivery. Requires strong communication, organizational, problem-solving, and multitasking abilities, plus proficiency with Word and Excel. Eligible to stand for extended periods, lift requirements up to 70 lbs with team lifts as needed; role includes a competitive benefits package and opportunities for growth. Active military veterans are encouraged to apply. The posting emphasizes a family-friendly environment, internal promotion, and inclusive workplace policies.