Customer Service Representative
$37,440–$37,440 year
Hybrid · Union, New Jersey, United States
Job Summary
Customer Service Representative at LifeStation call center in Union, NJ. Responsible for answering customer inquiries, providing timely and effective solutions, and creating positive customer experiences. Must use CRM systems for data entry, demonstrate empathy and professionalism, and collaborate with a supportive team. Evening and weekend shifts are required; role is full-time in-office with an opportunity to transition to a hybrid schedule after training. Previous customer service experience (1 year, preferably in a call center) is required.
Required Qualifications
- Strong communication and customer service skills
- Ability to multitask and problem-solve in a fast-paced environment
- Comfortable using CRM systems and data entry
- Availability for evening and weekend shifts
- At least 1-year prior customer service experience, preferably in a call center setting
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