Customer Service Representative
$41,600–$52,000 year
On-site · Mount Shasta, California, United States
Job Summary
Customer Service Representative role at Mechanics Bank, on-site in Mount Shasta, CA. Responsibilities include performing routine teller transactions (deposits, withdrawals, check cashing, transfers), processing accounts, providing exemplary customer service in person and over the phone, identifying additional product needs and making referrals, educating customers on mobile/online banking, balancing cash, and ensuring compliance with policies and banking regulations. Travel 0-10% may be required. Requires a High School Diploma or GED and 1 year of relevant banking/customer service experience; on-site work environment with emphasis on accuracy, attention to detail, and regulatory compliance.
Required Qualifications
- High School Degree or GED required
- 1 year experience in a banking environment preferred
- 1 year in customer service and cash handling experience in a customer facing role required
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