Customer Service Representative
$41,600–$52,000 year
On-site · Chico, California, United States
Job Summary
On-site Customer Service Representative at Mechanics Bank responsible for teller transactions, account maintenance, and customer referrals. Delivers accurate transaction processing, detects and communicates potential red flags, maintains cash balance, and ensures compliance with bank policies and regulatory requirements. Develops customer relationships through courteous, professional service and education on banking technology (mobile/online banking). Requires attention to detail, ability to work under supervision, and collaboration with branch team to meet service and sales goals.
Required Qualifications
- 1 year experience in a banking environment
- 1 year in customer service and cash handling in a customer-facing role
- High School Degree or GED
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