Customer Service Representative
$41,600–$52,000 year
On-site · Visalia, California, United States
Job Summary
Customer Service Representative role at Mechanics Bank focused on on-site teller transactions, customers service, and sales referrals. Responsibilities include processing deposits/withdrawals, check cashing, transfers, account maintenance, balancing cash, ensuring compliance with bank policies and regulations, and educating customers on banking technology. Requires high attention to detail, strong communication, ability to identify customer needs and refer appropriate products/services, and adherence to cash handling and security procedures. On-site role with travel 0-10% and a benefits package including health, retirement, and paid time off.
Required Qualifications
- High School Degree or GED
- 1 year experience in a banking environment with basic knowledge of bank deposit products and services
- 1 year in customer service and cash handling experience in a customer facing role
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