Customer Service Representative
On-site · Rockford, Illinois, United States
Job Summary
Customer Service Representative in the Service Department at Lou Bachrodt Volkswagen in Rockford, IL. Responsibilities include greeting customers, answering incoming calls and scheduling service appointments, communicating service needs and vehicle status, maintaining accurate customer information in the dealership CRM, following up after service visits, assisting service advisors with customer communication and administrative tasks, and delivering an exceptional customer experience from start to finish.
Required Qualifications
- Outstanding customer service and communication skills
- Positive attitude and strong work ethic
- Strong organizational and multitasking abilities
- Basic computer skills
- Automotive service experience is a plus but not required
- Ability to work well in a team environment
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.