Customer Service Representative
$33,280–$35,360 year
On-siteOlathe, Kansas, United States
Olathe, Kansas, United StatesOn-siteFull Time$33,280–$35,360 yearSmall
Full TimeSmall
Job Summary
Assist potential borrowers and current customers with questions regarding loan products, evaluate vehicles, and process loan applications. Manage customer accounts, perform data entry to maintain accurate records, and make courtesy reminder calls as needed. Explain loan products, terms, and payment options clearly while ensuring compliance with company policies and applicable laws. Provide exceptional customer service in person and by phone. Full-time store position Monday through Friday with rotating Saturdays; background screening required.
Required Qualifications
- Must be able to work full-time schedule listed above
- High school diploma or equivalent required
- Must be able to pass a company background screening, which may include criminal, credit, and employment verification, consistent with applicable state and federal laws
- Must be able to lift 50 lbs
Desired Qualifications
- Previous customer service experience preferred but not required
- Computer and data entry experience preferred but not required
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