Customer Service Representative (Loan Consultant II)
On-site · Easley, South Carolina, United States
Job Summary
Customer Service Representative (Loan Consultant II) at Lendmark Financial Services focuses on delivering exceptional customer experience while providing personal loan solutions. Responsibilities include greeting and assisting in-office and phone inquiries, processing credit and employment verifications, handling payments and distributions, approving loans up to established lending limits, managing collection-related account activity, preparing reports and documentation, operating a cash drawer, and actively marketing branch products and services. Requires a High School Diploma or GED with 2-4+ years in consumer finance or related experience; cash handling and strong computer skills; excellent communication abilities; and bilingual Spanish/English a plus. Office environment in Easley, SC.
Required Qualifications
- High School Diploma or GED
- 2-4 plus years consumer finance or related experience
- Cash handling; computer skills; customer service skills
- Ability to work with minimum supervision
- Excellent communication skills
- Proficient working knowledge of Microsoft Windows, Excel and Word Applications
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