Customer Service Representative (Loan Consultant II)
On-site · Port Charlotte, Florida, United States
Job Summary
Loan Consultant II dedicated to delivering exceptional customer experiences while providing personal loan solutions. Focused on growing the customer base through sales, loan extensions, and merchant referrals; success measured by customer satisfaction, meeting monthly goals, and accurate processing of loan-related activities. Requires strong cash handling, proficiency with Windows/Office, and excellent communication; prior consumer finance experience preferred. Bilingual (Spanish/English) a plus; position located in Port Charlotte, FL in-office.
Required Qualifications
- High School Diploma or GED
Desired Qualifications
- Associates or Bachelor’s Degree
- Bilingual, Spanish/English
- Excellent communication skills
- Proficient working knowledge of Microsoft Windows, Excel and Word Applications
- Cash handling
- Customer service skills
- Ability to work with minimum supervision
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