Customer Service Representative (Loan Consultant I)
On-siteJefferson City, Missouri, United States
Job Summary
Greet, assist, and solicit individuals entering the office and calling by phone; receive and process credit and employment verifications; process payments, distributions, and loan approvals up to established limits. Complete loan closings, handle collection account activities, and operate the cash drawer while maintaining accurate records and filing documentation. Actively market branch products and services to individuals while building a customer base through sales, loan extensions, and merchant referrals. This Loan Consultant I supports a team of over 500 branches across 24 states, delivering personalized lending solutions to underserved customers since 1996.
Required Qualifications
- High School Diploma or GED from accredited institution
- 0-2 years consumer finance or related experience
- Cash handling
- Computer skills
- Customer service skills
- Ability to work with minimum supervision
- Excellent communication skills
- Proficient working knowledge of Microsoft Windows, Excel and Word Applications
Desired Qualifications
- Associates or Bachelor's Degree
- Bilingual, Spanish/English
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.