Customer Service Representative
$46,800–$46,800 year
RemoteUnited States
EXPIREDUnited StatesRemoteFull Time$46,800–$46,800 yearMedium
Full TimeMedium
Job Summary
Greet patients with a warm presence and answer calls using a courteous, professional manner. Provide solutions to patient inquiries and maintain accurate patient account information. Serve as a liaison between patients and clinicians while working with the medical team to handle scheduling. Offer leadership and guidance to other Customer Service Representatives. This role requires 2+ years of related experience, including remote work, and the ability to handle confidential data.
Required Qualifications
- 2+ years of related work experience, which can include call center, patient coordination or claims experience
- Must have 2+ years of remote work experience
- Ability to work confidential and sensitive information
- Professionalism and expert customer service skills
- passion for helping others and providing a memorable patient experience
Desired Qualifications
- Computer literate and proficient in Google Suite
- Strong problem solving and decision-making skills
- Experience working in the medical field
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