Customer Service Representative Lead
$50,000–$70,000 year
Remote · Austin, Texas, United States or New York City, New York, United States
Austin, Texas, United States or New York City, New York, United StatesRemoteFull Time$50,000–$70,000 yearMid LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
Customer Service Representative Lead position at ViaPlus requires supervising customer service operations, resolving complaints, and training staff; requires high school diploma and two years of related experience.
Required Qualifications
- Ability to work well with other employees as a team
- Ability to deal with difficult or demanding customers
- Excellent phone etiquette
- Excellent written and verbal communication skills
- Excellent customer service skills
- Strong interpersonal skills
- Detail-oriented
- Ability to work independently and in a team
- Strong computer skills
Desired Qualifications
- Bilingual Spanish preferred
- Experience in customer service or supervisory role
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