Customer Service Representative
On-siteSalisbury, North Carolina, United States
Job Summary
Deliver an exceptional in-store experience by supporting sales and customer service efforts, building strong relationships to drive loyalty and referrals. Guide customers through the purchasing journey, conduct outreach for promotions and events, and partner with sales associates to contribute to revenue growth. Assist with financing options, credit applications, and transaction processing while maintaining accurate records and protecting customer information. Support daily store operations, including administrative tasks, recordkeeping, and POS system usage, to ensure efficient performance and a positive work environment.
Required Qualifications
- High school diploma or equivalent preferred; equivalent combination of education and relevant experience will be considered
- Strong customer service and interpersonal skills
- Excellent communication and relationship-building abilities
- Sales-minded with a passion for helping customers
- Basic understanding of financial transactions or willingness to learn
- Strong organizational and multitasking skills
- Ability to thrive in a fast-paced, team-oriented retail environment
Desired Qualifications
- Bilingual (English-Spanish) ability may be a plus based on specific store staffing needs
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