Customer Service Representative
On-siteSumter, South Carolina, United States
Job Summary
Deliver an exceptional in-store experience by supporting sales and customer service efforts while building strong customer relationships to drive loyalty and referrals. Guide customers through the purchasing journey, conduct outreach, and assist with promotions, events, and business development. Partner with sales associates to support revenue growth, process payments, and maintain accurate records while ensuring compliance. Address customer questions, explain payment options, and resolve concerns with professionalism. Collaborate with team members to ensure efficient store performance and a positive work environment.
Required Qualifications
- High school diploma or equivalent preferred; equivalent combination of education and relevant experience will be considered
- Strong customer service and interpersonal skills
- Excellent communication and relationship-building abilities
- Sales-minded with a passion for helping customers
- Basic understanding of financial transactions or willingness to learn
- Strong organizational and multitasking skills
- Ability to thrive in a fast-paced, team-oriented retail environment
Desired Qualifications
- Bilingual (English-Spanish) ability may be a plus based on specific store staffing needs
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