Customer Service Representative
On-siteColumbia, South Carolina, United States
Job Summary
Deliver an exceptional in-store experience by supporting sales and customer service efforts while building strong customer relationships to drive loyalty and referrals. Guide customers through the purchasing journey, including follow-up and ongoing communication, and partner with sales associates to support revenue growth. Conduct customer outreach, assist with promotions and events, and help customers with financing options, credit applications, and transaction processing. Maintain accurate records, process payments, and resolve concerns with professionalism while supporting daily store operations and administrative tasks.
Required Qualifications
- High school diploma or equivalent preferred; equivalent combination of education and relevant experience will be considered
- Strong customer service and interpersonal skills
- Excellent communication and relationship-building abilities
- Sales-minded with a passion for helping customers
- Basic understanding of financial transactions or willingness to learn
- Strong organizational and multitasking skills
- Ability to thrive in a fast-paced, team-oriented retail environment
Desired Qualifications
- Bilingual (English-Spanish) ability may be a plus based on specific store staffing needs
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