Customer Service Representative
On-site · Weyers Cave, Virginia, United States
Job Summary
Provide frontline customer service in a manufacturing/packaging environment, owning customer issues from initial contact to resolution, and serving as the liaison between customers, the office, and the plant. Focus on delivering high-quality experiences to internal and external customers to drive loyalty, retention, and profitability. Must demonstrate strong verbal and written communication skills and proficiency with Microsoft Office; prior experience in manufacturing/containers industries is required to ensure effective service across internal processes and external interactions.
Required Qualifications
- MUST have manufacturing, packaging and/or containers industry experience
- At least 2 years of Customer Service experience
- Outstanding verbal and written communication skills
- Proficiency in Microsoft Office
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