Customer Service Representative

Serve as the first point of contact for customers calling in for service, support, or sales, guiding them to the right solution with patience and professionalism. Gather accurate details to create service tickets so dispatchers can assign the right technician. Provide clear information on products, services, and pricing when needed. Maintain detailed, organized notes in the ticketing system to support scheduling and follow-up. Support the service team with additional administrative and customer-related tasks as needed. This entry-level role offers hands-on training within a supportive, team-oriented environment for a commercial construction service company in Olathe, KS.