Customer Service Representative
$39,520–$39,520 year
On-site · Olathe, Kansas, United States
Job Summary
Be the first point of contact for customers calling in for service, support, or sales—listen, understand, and confidently guide them to the right solution. Gather the details needed to accurately create service tickets and ensure dispatchers can assign the best-fit technician. Provide clear, accurate information about products, services, and pricing when needed. Maintain organized and detailed notes within ticketing systems to support efficient scheduling and follow-up. Represent the company with professionalism, patience, and a positive attitude—no matter the situation. Support the service team with additional administrative or customer-related tasks as needed.
Required Qualifications
- High school diploma required; college coursework or degree preferred.
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