Customer Service Representative (Insurance)
$48,840–$60,000 year
Hybrid · New Brighton, Minnesota, United States
New Brighton, Minnesota, United StatesHybridFull Time$48,840–$60,000 yearMid LevelHigh School Or EquivalentEnterprise
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Enterprise
Job Summary
Customer Service Representative responsible for day-to-day service and support to clients, focusing on sales program support, advising on insurance issues, processing policy changes and claims inquiries, and maintaining relationships with insurance companies. Requires a High School Diploma, Property and Casualty License, and two years of experience in insurance servicing. Candidates should possess strong analytical, communication, and organizational skills.
Required Qualifications
- Property and Casualty License
- Two years successful servicing experience with independent agency or equivalent.
- Working knowledge of insurance agency operations, claims handling, coverages, rates, markets, and applicable insurance laws/codes.
- Thorough knowledge of all personal lines insurance products especially those represented through HomeServices Insurance.
Desired Qualifications
- Excellent analytical, problem-solving, and decision-making skills.
- Excellent oral, written, and interpersonal communication skills.
- Proven automation, time management, and organizational skills.
- Familiarity with risk assessment and risk management techniques.
Additional Requirements
- Equal Opportunity Employer
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