Customer Service Representative - Insurance
$48,880–$59,656 year
Hybrid · Cherry Hill, New Jersey, United States
Job Summary
Provide day-to-day service and support to new and existing clients in the insurance sector. Responsibilities include supporting sales programs, answering clients' inquiries, advising on coverage and risk management, processing policy changes, handling claims, and maintaining relationships with insurance companies. Candidates must have a high school diploma or equivalent, two years of relevant servicing experience, a Property and Casualty License, and strong analytical, communication, and organizational skills.
Required Qualifications
- Two years successful servicing experience with independent agency or equivalent
- Excellent oral, written, and interpersonal communication skills
Desired Qualifications
- Property and Casualty License
- Working knowledge of insurance agency operations
- Thorough knowledge of personal lines insurance products
- Excellent analytical and problem-solving skills
- Proven automation, time management, and organizational skills
- Familiarity with risk assessment and risk management techniques
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