Customer Service Representative Inside Sales

Respond to customer inquiries via phone, email, and chat while processing orders, quotes, returns, and resolving issues with accuracy. Develop strong relationships with existing clients to drive repeat business and proactively reach out for reorders and new product promotions. Identify customer needs to provide tailored recommendations and meet monthly sales and satisfaction targets. Coordinate with operations and logistics to ensure order fulfillment and maintain accurate CRM records of all interactions and opportunities. Provide feedback on market trends and product performance to the team. This role requires 2+ years of inside sales or account management experience and is ideal for someone focused on building relationships and uncovering revenue growth opportunities.