Customer Service Representative- Inside sales and scheduling
$37,440–$43,680 year
On-site · Nokomis, Florida, United States
Job Summary
Customer Service Representative focusing on inside sales and scheduling for Ace Handyman Services of Sarasota/Venice. Register and respond to incoming sales calls, follow up with online leads, offer accurate job estimates and close the sale over the phone, create and maintain the handyman job schedule, adjust the schedule as needed, conduct follow up calls with customers, accurately enter information into CRM and sales software, work closely with the Handyman team to ensure a smooth transition from sales to service delivery, work towards and achieve individual and team sales goals, and leverage Microsoft Office/Teams (Service Titan a plus) to support dispatch and planning. Requires excellent communication and interpersonal skills, multitasking ability, self-motivation, and a valid driver’s license. Compensation: $18.00 - $21.00 per hour.
Required Qualifications
- Proven track record of success in sales and customer service
- Quick thinker, organized and superb multi-tasking skills
- Excellent communication and interpersonal skills
- Self-motivated with a great attitude and ability to accurately communicate and close services on the phone
- Proficient in Microsoft Office, Teams and multiple software platforms
- Dispatching skills; Service Titan experience a plus
- Construction knowledge is a plus
- Valid driver's license and reliable transportation
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