Customer Service Representative I (Remote)
$39,000–$50,000 year
On-site · New Hartford, New York, United States
Job Summary
Customer Service Representative I at Utica National Insurance Group (Remote) handles processing of new business, renewals and endorsements, as well as billing transactions, communicating with internal and external stakeholders, maintaining policy documentation, rating endorsements/transactions, and performing pre-underwriting tasks per procedures. The role requires delivering high-quality customer service, maintaining productivity and quality standards, and collaborating across functions to support policy transactions. Preferred education includes an Associate’s degree with insurance training desirable, and less than 2 years of agency/insurance experience; strong communication, problem-solving, confidentiality, professionalism, and adaptability are emphasized.
Required Qualifications
- Education: Associate’s degree preferred; insurance training or basic insurance courses desirable.
- Experience: Less than 2 years in an agency or insurance company preferred.
- Skills: Strong communication, customer service, problem-solving, confidentiality, professionalism, and adaptability.
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.