Customer Service Representative I
$31,200–$31,200 year
On-siteShelbyville, Indiana, United States
Job Summary
Process customer orders and requests quickly and accurately, providing guidance on cross-selling and upselling. Work with vendors and management to solve problems and expedite orders while developing relationships with account managers and automation specialists. Apply strategies to attain desired margins and demonstrate professionalism in all communications. This role requires onsite, indoor work in a controlled environment with occasional travel for training or vendor meetings. Schedule is Monday–Friday, 1st Shift. Candidates need college coursework or 2+ years of relevant experience in manufacturing, electrical products, or agricultural technology, along with strong organizational skills and proficiency in Microsoft Office.
Required Qualifications
- legal status that enables you to work in the U.S.
- no sponsorship available
- minimum qualifications met
- Monday–Friday, 1st Shift
- Onsite, indoors, in a controlled temperature environment
- Travel occasionally for training, customer visits, or vendor meetings
- TravelPercentage: 5
- College coursework and/or 2+ years relevant work experience
- Knowledge of manufacturing, electrical products, or agricultural technology
- Proficiency with Microsoft Office
Desired Qualifications
- Experience with electrical products preferred
- Strong organizational, interpersonal and customer contact skills
- Ability to handle multiple tasks/priorities and successfully meet several deadlines at once
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