Customer Service Representative I
$31,200–$31,200 year
On-siteLima, Ohio, United States
Job Summary
Provide responsive customer service via phone, email, counter, and order processing while partnering with sales reps to support accounts and identify solutions. Coordinate with vendors to ensure accurate, on-schedule product delivery and assist with promotions, training, and branch initiatives. Manage daily operations including counter and inside sales, warehousing, inventory management, and order entry. This role requires lifting up to 50 lbs, a valid driver's license, and experience with multi-line phone systems and warehouse operations. Forklift experience is a plus. Schedule is Monday-Friday, 7:00 a.m.-4:00 p.m., with overtime as needed.
Required Qualifications
- College coursework and/or 2+ years of relevant work experience
- Strong written, verbal, and interpersonal communication skills
- Detail-oriented with solid organizational and time-management skills
- Ability to learn new products, systems, and processes
- Experience in business-to-business sales or electrical distribution
- Ability to lift up to 50 lbs.
- Valid driver's license
- Ability to work with multi-line phone systems and warehouse operations
- Experience with inventory management and loading/unloading shipments
- Legal status that enables you to work in the U.S.
- Monday-Friday, 7:00 a.m.-4:00 p.m., with overtime as needed
Desired Qualifications
- Forklift experience
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