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VHMS1 month ago

Customer Service Representative, HV (On-Site)

On-site · Austin, Texas, United States

Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Enterprise

Job Summary

On-site Customer Service Representative handling delinquent accounts, payment plans, and routine customer interactions. Responsibilities include resolving disputes, updating customer records, providing information on products/services, following procedures, and maintaining professional communication. Requires excellent phone etiquette, strong written/verbal communication, attention to detail, ability to work in a team or independently, and proficiency with Microsoft Office. Eligible with a high school diploma/GED and at least one year of customer service experience; call center experience preferred.

Required Qualifications

  • High school diploma or GED
  • A minimum of one-year Customer Service Experience required
  • A minimum of six months of Call Center experience preferred
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VHMS

Customer Service Representative, HV (On-Site)

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