Customer Service Representative
$41,600–$47,840 year
On-siteIrvine, California, United States or Long Beach, California, United States
Job Summary
Handle high call volumes in a call center atmosphere while scheduling inspections and services for customers. Route technicians efficiently for service appointments, process new customer orders and payments, and respond to emails and inquiries with professionalism. Perform data entry and reporting as needed and assist with additional tasks assigned by management. Requires one year of experience in customer service, call centers, and scheduling/routing. Join HomeShield Pest Control, a family-owned company serving the community since 2009, offering health, dental, and vision insurance along with paid time off.
Required Qualifications
- Strong customer service mindset
- Excellent organizational skills
- Effective communication skills
- Attention to detail
- Customer Service experience
- Call Center experience
- Scheduling/Routing experience
Desired Qualifications
- Knowledge of local logistics
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