Customer Service Representative - Hicksville Metal
$41,600–$58,240 year
On-site · Hicksville, New York, United States
Hicksville, New York, United StatesOn-siteFull Time$41,600–$58,240 yearMid LevelNot SpecifiedUnknown
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown
Job Summary
Customer Service Representative overseeing the complete lifecycle of customer orders, entering and updating order information in ERP, coordinating with internal departments and external suppliers, resolving billing discrepancies, and providing timely, knowledgeable responses to customer inquiries via phone or email. Role emphasizes order processing, shipments coordination, and maintaining strong customer relationships in a manufacturing/distribution environment.
Required Qualifications
- ERP and Logistics systems experience
- Attention to detail
- Math and conversion skills for order calculations
- Effective written and verbal communication
- Ability to prioritize, multitask, and meet deadlines in a fast-paced environment
- Experience supporting customers in a manufacturing, distribution, or construction-related environment
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