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Hermann Forwarding3 months ago

Customer Service Representative

On-site · Bordentown, New Jersey, United States

Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Unknown

Job Summary

The Customer Service Representative is responsible for managing customer inquiries, processing purchase orders, and coordinating dispatch activities to ensure timely delivery of goods. This role requires effective communication with customers and internal teams to resolve problems and enhance customer experience. Key skills include proficiency in Microsoft Office, problem resolution, and knowledge of dispatching and warehousing processes.

Required Qualifications

  • High school diploma or equivalent
  • Proven experience in customer service or a related field
  • Familiarity with Microsoft Office products and basic computer skills

Desired Qualifications

  • Experience in the transportation and warehousing industry
  • Knowledge of dispatching processes and event management
  • Proficiency in using Microsoft Windows and related software applications
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Hermann Forwarding

Customer Service Representative

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