Customer Service Representative – Healthcare

Position: Customer Service Representative for healthcare programs at Maximus. Provide compassionate, reliable support to individuals navigating healthcare benefits, assisting them in understanding and accessing complex programs. On-site in Phoenix, AZ, full-time with a 24/7 center; evening and night shifts are available with a 10% shift differential. The role includes paid training, a comprehensive benefits package (medical coverage, 401(k) with match, PTO, holidays, EAP, wellness resources), and potential opportunities for growth. No cold calls, sales, or collections involved. Targeted start date and exact hours discussed with recruiter; salary starts at $17.42/hr base with potential bonus incentives based on eligibility.