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Hanes Companies2 months ago

Customer Service Representative

On-site · Calhoun, Georgia, United States

Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Enterprise

Job Summary

Customer Service Representative handling retailer communications, order processing, documentation, logistics coordination, and consumer call handling.Responsibilities include distributing daily order reports, updating internal teams, verifying order accuracy, maintaining both digital and physical documentation, calculating truck space for outgoing orders, preparing routing requests, tracking shipment timelines, escalating issues, and providing accurate product information to consumers with professional, brand-aligned communication.

Required Qualifications

  • High school diploma or equivalent
  • Proficiency in Microsoft Word and Excel
  • Strong organizational and time-management skills
  • Clear verbal communication skills
  • Ability to work in a fast-paced office environment
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Hanes Companies

Customer Service Representative

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