Customer Service Representative
$45,760–$45,760 year
On-siteEugene, Oregon, United States
Job Summary
Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow-up on all customer issues. Enter orders, manage pricing and expediting, and process billing, claims, and order maintenance. Provide support on product selection and application while taking an active role in selling Graybar goods and services on inbound calls. Ensure every customer experience is top-notch in quality. This role requires strong communication skills and a passion for customer service, with 2+ years of experience preferred. Graybar, a Fortune 500 company, specializes in supply chain management services and is a leading North American distributor of high-quality components, equipment, and materials serving the construction, commercial, institutional, and government markets.
Required Qualifications
- Strong communication skills
- Ability to handle a variety of customer situations with enthusiasm and tact
- High School education
Desired Qualifications
- 2+ years experience preferred
- 2 year or 4 year degree preferred
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