Customer Service Representative

Handle incoming and outgoing customer calls and written correspondence professionally, ensuring timely follow-up on all issues. Enter orders, manage pricing and expediting, and process billing, credit, and claims while maintaining accurate order maintenance. Coordinate customer service requests and provide support on product selection and application. Actively sell Graybar goods and services during inbound interactions. Ensure every customer experience meets top-notch quality standards. This role supports Graybar's mission as a leading North American distributor of high-quality components and materials for construction, commercial, and industrial markets.