Customer Service Representative
On-siteStratham, New Hampshire, United States
EXPIREDStratham, New Hampshire, United StatesOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Assist parents and families by phone and email with questions about orders, products, and school picture day. Process orders, refunds, exchanges, and reprints while troubleshooting and resolving customer concerns in a timely manner. Maintain accurate records within company systems and work collaboratively with other departments to find answers and resolve customer needs. Provide friendly, professional support during peak periods in Stratham, NH, with a full-time schedule Monday-Friday 8am-4pm. Paid training is provided for this seasonal role that may convert to year-round employment.
Required Qualifications
- Friendly and professional written and verbal communication skills
- Strong attention to detail and organization
- Comfort using computers and learning new software
- Ability to manage multiple tasks and priorities throughout the day
- Dependable attendance and strong work ethic
- Positive attitude and willingness to help others
- Previous customer service experience is helpful but not required
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