Customer Service Representative
$47,840–$49,920 year
On-siteCommerce City, Colorado, United States
Job Summary
Prepare and submit customer quotes, research and resolve conflicts, and systematically investigate product requests by interacting with vendors and purchasing departments. Maintain high activity levels through inbound and outbound calls and emails while skillfully navigating multiple computer platforms. Tactfully handle difficult customer issues, develop relationships, and follow up for post-transaction satisfaction. Requires ability to lift up to 50 lbs, sit or stand for long periods, and perform frequent repetitive motions. High school diploma or equivalent required; gas industry product knowledge preferred.
Required Qualifications
- Ability to communicate effectively
- Strategically and systematically driven
- Self-starter and able to expound beyond simple guidelines
- Flexibility is a must
- Capacity to multi-task and prioritize workloads
- Strong desire for organization and details
- Technically savvy and specifically skilled in Microsoft
- Tactfully and professionally handle difficult customer issues
- High school diploma or equivalent
- Capability of lifting and/or moving up to 50 lbs
- Ability to sit or stand for long periods of time
- Frequent repetitive motions related to data entry
Desired Qualifications
- Knowledge of gas industry products, processes, and welding equipment/supplies preferred
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