Customer Service Representative

Job Summary

Required Qualifications

• •Must be comfortable in a fast-paced environment and be multi-task oriented
• •Friendly, positive attitude, and eager to assist the customer regardless of the customer's disposition
• •Work effectively under pressure
• •Attention to detail
• •Collaborative and team player attitude
• •Must be technically proficient
• •Excellent English
• •Must be sharp and have previous customer service experience, not from a call center
• •Must be software heavy
• •Customer building experience
• •Needs to be personable, professional, clear and concise communicator, and able to pick up on software and process training
• •Must be flexible to work their 8 hour shift any time between 8 am and 8 pm
• •Customer service, email, and telephone etiquette are a must
• •Must be computer literate with data entry skills
• •Intermediate to advance knowledge on Microsoft office: Word, Excel and Outlook
• •Ability to navigate through multiple programs as well as reading and comprehending various customer care service tools
• •Must be able to lift and move boxes or packages not exceeding 20 pounds in weight
• •Must be able to perform accurate data entry
• •Must be able to work in a fast-paced environment
• •Must be able to handle, or feel and talk and hear
• •Must be able to close vision and distance vision
• •Must be able to sit
• •Must be able to use hands and fingers
• •Must be able to handle
• •Must be able to feel
• •Must be able to talk and hear
• •Must be able to process payments
• •Must be able to verify Items and customer's information entered accurately
• •Must be able to follow up as necessary on orders to ensure that orders are processed in a timely manner
• •Must be able to maintain an order batch
• •Must be able to maintain CRM database with customer and prospect information
• •Must be able to professionally respond to inbound calls from customers nationally
• •Must be able to accurately input information into various fields
• •Must be able to follow up on pending payments
• •Must be able to be responsible for the life of an order that is assigned from processing to following up, if required
• •Must be able to navigate through multiple programs
• •Must be able to read and comprehend various customer care service tools
• •Must be able to pick up on software and process training
• •Must be able to be a clear and concise communicator
• •Must be able to be personable
• •Must be able to be professional
• •Must be able to be sharp
• •Must be able to have previous customer service experience
• •Must be able to be not from a call center
• •Must be able to be multi-task oriented
• •Must be able to work effectively under pressure
• •Must be able to have a friendly, positive attitude
• •Must be able to be eager to assist the customer
• •Must be able to assist the customer regardless of the customer's disposition
• •Must be able to be computer literate
• •Must be able to have data entry skills
• •Must be able to have intermediate to advance knowledge on Microsoft office: Word, Excel and Outlook
• •Must be able to be able to navigate through multiple programs
• •Must be able to be able to read and comprehend various customer care service tools
• •Must be able to be able to pick up on software and process training
• •Must be able to be able to be a clear and concise communicator
• •Must be able to be able to be personable
• •Must be able to be able to be professional
• •Must be able to be able to be sharp
• •Must be able to be able to have previous customer service experience
• •Must be able to be able to be not from a call center
• •Must be able to be able to be multi-task oriented
• •Must be able to be able to work effectively under pressure
• •Must be able to be able to have a friendly, positive attitude
• •Must be able to be able to be eager to assist the customer
• •Must be able to be able to assist the customer regardless of the customer's disposition
• •Must be able to be able to be computer literate
• •Must be able to be able to have data entry skills
• •Must be able to be able to have intermediate to advance knowledge on Microsoft office: Word, Excel and Outlook
• •Must be able to be able to be able to navigate through multiple programs
• •Must be able to be able to be able to read and comprehend various customer care service tools
• •Must be able to be able to be able to pick up on software and process training
• •Must be able to be able to be able to be a clear and concise communicator
• •Must be able to be able to be able to be personable
• •Must be able to be able to be able to be professional
• •Must be able to be able to be able to be sharp
• •Must be able to be able to be able to have previous customer service experience
• •Must be able to be able to be able to be not from a call center
• •Must be able to be able to be able to be multi-task oriented
• •Must be able to be able to be able to work effectively under pressure
• •Must be able to be able to be able to have a friendly, positive attitude
• •Must be able to be able to be able to be eager to assist the customer
• •Must be able to be able to be able to assist the customer regardless of the customer's disposition
• •Must be able to be able to be able to be computer literate
• •Must be able to be able to be able to have data entry skills
• •Must be able to be able to be able to have intermediate to advance knowledge on Microsoft office: Word, Excel and Outlook
• •Must be able to be able to be able to be able to navigate through multiple programs
• •Must be able to be able to be able to be able to read and comprehend various customer care service tools
• •Must be able to be able to be able to be able to pick up on software and process training
• •Must be able to be able to be able to be able to be a clear and concise communicator
• •Must be able to be able to be able to be able to be personable
• •Must be able to be able to be able to be able to be professional
• •Must be able to be able to be able to be able to be sharp
• •Must be able to be able to be able to be able to have previous customer service experience
• •Must be able to be able to be able to be able to be not from a call center
• •Must be able to be able to be able to be able to be multi-task oriented
• •Must be able to be able to be able to be able to work effectively under pressure
• •Must be able to be able to be able to be able to have a friendly, positive attitude
• •Must be able to be able to be able to be able to be eager to assist the customer
• •Must be able to be able to be able to be able to assist the customer regardless of the customer's disposition
• •Must be able to be able to be able to be able to be computer literate
• •Must be able to be able to be able to be able to have data entry skills
• •Must be able to be able to be able to be able to have intermediate to advance knowledge on Microsoft office: Word, Excel and Outlook
• •Must be able to be able to be able to be able to be able to navigate through multiple programs
• •Must be able to be able to be able to be able to be able to read and comprehend various customer care service tools
• •Must be able to be able to be able to be able to be able to pick up on software and process training
• •Must be able to be able to be able to be able to be able to be a clear and concise communicator
• •Must be able to be able to be able to be able to be able to be personable
• •Must be able to be able to be able to be able to be able to be professional
• •Must be able to be able to be able to be able to be able to be sharp
• •Must be able to be able to be able to be able to be able to have previous customer service experience
• •Must be able to be able to be able to be able to be able to be not from a call center
• •Must be able to be able to be able to be able to be able to be multi-task oriented
• •Must be able to be able to be able to be able to be able to work effectively under pressure
• •Must be able to be able to be able to be able to be able to have a friendly, positive attitude
• •Must be able to be able to be able to be able to be able to be eager to assist the customer
• •Must be able to be able to be able to be able to be able to assist the customer regardless of the customer's disposition
• •Must be able to be able to be able to be able to be able to be computer literate
• •Must be able to be able to be able to be able to be able to have data entry skills
• •Must be able to be able to be able to be able to be able to have intermediate to advance knowledge on Microsoft office: Word, Excel and Outlook
• •Must be able to be able to be able to be able to be able to be able to navigate through multiple programs
• •Must be able to be able to be able to be able to be able to be able to read and comprehend various customer care service tools
• •Must be able to be able to be able to be able to be able to be able to pick up on software and process training
• •Must be able to be able to be able to be able to be able to be able to be a clear and concise communicator
• •Must be able to be able to be able to be able to be able to be able to be personable
• •Must be able to be able to be able to be able to be able to be able to be professional
• •Must be able to be able to be able to be able to be able to be able to be sharp
• •Must be able to be able to be able to be able to be able to be able to have previous customer service experience
• •Must be able to be able to be able to be able to be able to be able to be not from a call center
• •Must be able to be able to be able to be able to be able to be able to be multi-task oriented
• •Must be able to be able to be able to be able to be able to be able to work effectively under pressure
• •Must be able to be able to be able to be able to be able to be able to have a friendly, positive attitude
• •Must be able to be able to be able to be able to be able to be able to be eager to assist the customer
• •Must be able to be able to be able to be able to be able to be able to assist the customer regardless of the customer's disposition
• •Must be able to be able to be able to be able to be able to be able to be computer literate
• •Must be able to be able to be able to be able to be able to be able to have data entry skills
• •Must be able to be able to be able to be able to be able to be able to have intermediate to advance knowledge on Microsoft office: Word, Excel and Outlook
• •Must be able to be able to be able to be able to be able to be able to be able to navigate through multiple programs
• •Must be able to be able to be able to be able to be able to be able to be able to read and comprehend various customer care service tools
• •Must be able to be able to be able to be able to be able to be able to be able to pick up on software and process training
• •Must be able to be able to be able to be able to be able to be able to be able to be a clear and concise communicator
• •Must be able to be able to be able to be able to be able to be able to be able to be personable
• •Must be able to be able to be able to be able to be able to be able to be able to be professional
• •Must be able to be able to be able to be able to be able to be able to be able to be sharp
• •Must be able to be able to be able to be able to be able to be able to be able to have previous customer service experience
• •Must be able to be able to be able to be able to be able to be able to be able to be not from a call center
• •Must be able to be able to be able to be able to be able to be able to be able to be multi-task oriented
• •Must be able to be able to be able to be able to be able to be able to be able to work effectively under pressure
• •Must be able to be able to be able to be able to be able to be able to be able to have a friendly, positive attitude
• •Must be able to be able to be able to be able to be able to be able to be able to be eager to assist the customer
• •Must be able to be able to be able to be able to be able to be able to be able to assist the customer regardless of the customer's disposition
• •Must be able to be able to be able to be able to be able to be able to be able to be computer literate
• •Must be able to be able to be able to be able to be able to be able to be able to have data entry skills
• •Must be able to be able to be able to be able to be able to be able to be able to have intermediate to advance knowledge on Microsoft office: Word, Excel and Outlook
• •Must be able to be able to be able to be able to be able to be able to be able to be able to navigate through multiple programs
• •Must be able to be able to be able to be able to be able to be able to be able to be able to read and comprehend various customer care service tools
• •Must be able to be able to be able to be able to be able to be able to be able to be able to pick up on software and process training
• •Must be able to be able to be able to be able to be able to be able to be able to be able to be a clear and concise communicator
• •Must be able to be able to be able to be able to be able to be able to be able to be able to be personable
• •Must be able to be able to be able to be able to be able to be able to be able to be able to be professional
• •Must be able to be able to be able to be able to be able to be able to be able to be able to be sharp
• •Must be able to be able to be able to be able to be able to be able to be able to be able to have previous customer service experience
• •Must be able to be able to be able to be able to be able to be able to be able to be able to be not from a call center
• •Must be able to be able to be able to be able to be able to be able to be able to be able to be multi-task oriented
• •Must be able to be able to be able to be able to be able to be able to be able to be able to work effectively under pressure
• •Must be able to be able to be able to be able to be able to be able to be able to be able to have a friendly, positive attitude
• •Must be able to be able to be able to be able to be able to be able to be able to be able to be eager to assist the customer
• •Must be able to be able to be able to be able to be able to be able to be able to be able to assist the customer regardless of the customer's disposition
• •Must be able to be able to be able to be able to be able to be able to be able to be able to be computer literate
• •Must be able to be able to be able to be able to be able to be able to be able to be able to have data entry skills
• •Must be able to be able to be able to be able to be able to be able to be able to be able to have intermediate to advance knowledge on Microsoft office: Word, Excel and Outlook
• •Must be able to be able to be able to be able to be able to be able to be able to be able to be able to navigate through multiple programs
• •Must be able to be able to be able to be able to be able to be able to be able to be able to be able to read and comprehend various customer care service tools
• •Must be able to be able to be able to be able to be able to be able to be able to be able to be able to pick up on software and process training
• •Must be able to be able to be able to be able to be able to be able to be able to be able to be able to be a clear and concise communicator
• •Must be able to be able to be able to be able to be able to be able to be able to be able to be able to be personable
• •Must be able to be able to be able to be able to be able to be able to be able to be able to be able to be professional
• •Must be able to be able to be able to be able to be able to be able to be able to be able to be able to be sharp
• •Must be able to be able to be able to be able to be able to be able to be able to be able to be able to have previous customer service experience