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Homes AlivePosted 1 month ago

Customer Service Representative (Full Time)

$33,280,000–$33,280,000 year

On-siteUnit, Bulgan, Mongolia

Full TimeSmallRETAIL

Job Summary

Serve customers by addressing their immediate needs, offering honest advice on pet care and nutrition, and operating cash registers to handle transactions. Maintain store appearance by stocking shelves, organizing inventory, and ensuring price tags and signage are accurate. Complete routine system maintenance tasks and self-initiate service to co-workers to foster a collaborative culture. Interact with pets and guests while providing information on products and pet care. Work full-time hours between 32 and 40 weekly, with shifts scheduled Monday to Sunday at the discretion of the Store Manager.

Required Qualifications

  • excellent communication and people skills
  • experience in customer service
  • willingness to learn
  • passion for pets
  • A Positive and Hardworking Attitude
  • A willingness to go the extra mile to provide customers with the best possible shopping experience
  • Strong Communication Skills
  • Ability to clearly communicate with customers and other staff
  • Resilience
  • Ability to remain calm and navigate through high stress situations
  • Excellent time management & attention to detail
  • Excellent teamwork & collaborative abilities
  • Confident & articulate communication
  • Trustworthy & positive attitude
  • Understanding of pet nutrition & needs
  • Ability to lift 50lbs
  • Minimum of 32 hrs./week
  • up to 40 hrs./week
  • Monday to Sunday availability
  • willingness to do approximately 1 week of training in Calgary or Edmonton prior to the store's opening day

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