Customer Service Representative
$35,152–$35,152 year
On-siteLivermore, California, United States
Job Summary
Manage casino floor operations by establishing and adjusting betting limits to maximize revenue, opening tables as needed, and maintaining game integrity through consistent rulings. Provide exemplary guest service while leading employees on efficient dealer rotations and enforcing on-table policies. Control table games with high attention to detail, staying within five percent of the mean hands per down, and ensure no more than two mistakes occur per table game over a three-month period. Maintain appropriate inventory and tools up to 25 pounds while adhering to house rules and procedures.
Required Qualifications
- High school diploma, G.E.D., or equivalent
- Open availability
- Must be able to work evenings, weekends, and holidays
- Must be 21 years old
- Must provide evidence of employment eligibility in the U.S.
- Must be able to pass a mandatory drug test, criminal background, and credit check
- Must be able to obtain a CA gambling establishment employee permit
- Must be able to lift and carry tools, supplies, and inventory up to 25 pounds
- Must be able to perform all essential duties with or without accommodation
Desired Qualifications
- Confident experienced individual
- Great understanding of casino floor operations
- If you ever worked in this type of environment
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