Customer Service Representative - Flatwoods, KY
On-site · Flatwoods, Kentucky, United States
Job Summary
Provide exceptional customer service at City National Bank from the first contact, addressing inquiries and resolving issues while representing the bank professionally. Identify and assess customers' needs to recommend appropriate banking products and services, process transactions (deposits, withdrawals, transfers) accurately and efficiently, and educate customers on self-service options including online and mobile banking. Maintain accurate customer records in compliance with banking regulations and collaborate with internal teams to resolve complex issues, delivering a fast-paced, detail-oriented service experience with a professional demeanor.
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