Customer Service Representative

Handle incoming phone calls for the Collision Center, set customer appointments, and update clients on repair order status. Process payments, communicate with insurance partners, and manage filing duties and light accounting functions to support the body shop. Maintain professionalism and ethical behavior while working in a team environment with strong oral and written communication skills. Requires the ability to set appointments using an online system and understand basic technical information. High School Diploma or equivalent is required, with prior retail or customer service experience preferred.