Customer Service Representative

Conduct financial transactions between customers and the Bank in person and over the phone, handling both routine and complex inquiries. Verify and balance assigned drawer daily with minimal cash variances, while maintaining adequate working funds and purchasing supply as needed. Issue cashier's checks, money orders, and bank checks, and manage debit card issuance following Bank policy. Assist in reconciling errors, prepare forms for Bank Secrecy Act requirements, and direct customers to appropriate employees for complex problems. Ensure opening and closing procedures are followed while maintaining confidentiality and promoting bank products to meet customer needs.