Customer Service Representative
$19,100–$33,000 year
On-site · Redlands, California, United States
Redlands, California, United StatesOn-siteFull Time$19,100–$33,000 yearEntry LevelHigh School Or EquivalentGeospatial SoftwareEnterprise
Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Enterprise
Industry
Geospatial Software
Job Summary
The role of Customer Service Representative focuses on delivering exceptional customer experiences and managing the order lifecycle. Responsibilities include acting as the primary contact for inquiries, collaborating across teams to resolve issues, and driving operational excellence by analyzing processes. Candidates should have 1+ years of customer service experience, strong communication skills, proficiency in Microsoft Office, and a high school diploma or equivalent.
Required Qualifications
- 1+ years of professional or customer service experience in a similar position
- Effective communication, prioritization, and multi-tasking skills
- Ability to use resources to research issues and manage complex customer inquiries
- Customer oriented with a high level of professionalism
- Ability to learn new concepts and software programs quickly
- Experience with Microsoft Office Suite
- High School diploma or equivalent
Desired Qualifications
- Bachelor’s in business or related field
- Minimum typing speed of 35 wpm
- Knowledge of SAP and Salesforce
- Basic knowledge of Microsoft Excel
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