Customer Service Representative
On-site · Fairbanks, Alaska, United States
Job Summary
Customer Service Representative duties include accurately fulfilling customer orders, handling quotes and order entry, responding to basic product inquiries, negotiating pricing within parameters to influence gross profit, building customer relationships to drive repeat business, managing inventory and backorders, selecting cost-effective shipping methods, and collaborating with Account Representatives to ensure customer satisfaction. Requires strong communication, reliability, organization, attention to detail, and basic computer skills with business systems; typical education is a high school diploma or GED with 0-3 years of related experience.
Required Qualifications
- High school diploma or GED
- 0 to 3 years of related experience
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