Customer Service Representative (English & French)

Answer client questions, assist with transactions, and proactively connect clients with the right team members to support their day-to-day banking needs. Listen to client issues, act as an owner for solutions, and introduce clients to mobile banking applications to leverage technology. Manage accounts and products while maintaining high standards of compliance and customer experience. This role supports Banking Centres at Toronto Pearson International Airport (Terminals 1 and 3) with 365-day operations. You will work rotational shifts Monday to Sunday between 5:00 am and 11:00 pm, including early mornings, late evenings, weekends, and statutory holidays. You must obtain Transportation Security Clearance from Transport Canada to work on-site.