Customer Service Representative- Electrical

Serve diverse customers at counters by providing product information, assisting with selection and application, and making stock recommendations based on inquiries. Share credit policy details, delivery options, and training event information while maintaining accurate product availability and delivery feedback. Manage bid and sales orders, resolve customer problems, communicate lead times, and process credits through vendor collaboration. Maintain organized counter areas, stock shelves, and promotional materials; perform cycle counts to ensure inventory accuracy. Review daily reports, manage communications, and make outbound calls to grow business as requested. Safely assist customers with vehicle loading and pursue continuing education on products and solutions.